Let’s walk through how you get paid when representing tenants on a lease.

Unlike landlord-side deals, payments don’t come directly from your client. Instead, the process involves either another brokerage or an apartment complex, which adds additional steps—and time.

After you complete your file in BackAgent, we issue an invoice:

• To the landlord’s brokerage (if another agent represented the landlord)

• Or directly to the apartment complex

From there, the payment process depends on third parties.

If another brokerage is involved:

• They collect from the landlord

• Process internally

• Cut a check to Intero

• Mail it to our office

This introduces multiple delays—processing time on their side, mailing time (often up to 10 days), and then our internal processing time (about 5 business days).

If you want to speed things up, you can:

• Pick up the check directly from the other brokerage

• Deposit it at a Wells Fargo branch (contact the front desk for account details)

For apartment complexes, expect longer timelines. Many operate on 60 to 90-day payment cycles, with 90 days being common.

Standard funding on the tenant side is slower by nature due to multiple parties and reliance on physical checks.